Warranty Policy

1. Warranty Coverage

All REMOVO™ laser devices include warranty protection covering:

  • internal components

  • electronic systems

  • laser modules

  • display interface

  • hardware defects

  • manufacturing fault

Repairs, replacement parts, or servicing are provided depending on the nature of the issue.

2. Warranty Period

Standard warranty duration begins on the date of delivery or installation, whichever comes first.
Extended warranty options may be available depending on region or distributor.

3. Included Under Warranty

  • faulty components

  • factory defects

  • electronic malfunction

  • internal hardware issues

  • system failure not caused by user error

Replacement parts may be new, refurbished, or equivalent specification depending on stock.

4. Not Covered

Warranty does not cover:

  • accidental damage

  • cosmetic damage

  • improper usage

  • unauthorized repair or modification

  • electrical issues caused by facility power

  • operator error

  • consumable parts

  • installations not performed by approved personnel

5. Repairs & Servicing

In the event of a defect, our technical support team will:

  1. Diagnose the issue

  2. Determine whether repair or replacement is required

  3. Arrange servicing or part replacement accordingly

Service response time varies depending on region and local logistics.

6. Replacement Procedure

In case replacement parts or modules are required, shipping costs may vary depending on location and warranty terms.

7. Questions & Support

For warranty inquiries:
📞 +000-000-0000
📧 support@removolaser.com