Questions & Answers

Have more questions? Contact us anytime.

Frequently Asked Questions

Q: What products do you offer?

We provide clinical aesthetic devices, at-home tools, advanced skincare, and professional training.

Q: Do devices come with support?

Yes — all devices include expert training and dedicated customer care.

Q: Can I finance my purchase?

Yes — we offer flexible payment plans tailored to your needs.

Q: Is training included?

Training is available and can be bundled with the device or booked separately.

What warranty is included with the device?

Every REMOVO™ unit includes a full manufacturer warranty that covers hardware, components, and system electronics.

What happens if a component fails?

Our technical support team will assist with repairs, replacement parts, or device servicing depending on the situation.

Can I extend the warranty period?

Yes—extended protection and service packages are available for clinics seeking long-term coverage.