Your appointments are very important to our iCandy Eye Salon team professionals. We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you please provide us with at least 12-hours notice. This way, our team of professionals will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations are excessive you will be charged a Late Cancellation Fee equal to 25% of the reserved service appointment.